December 2, 2019
Featured News Story: MSD Research Scientist Awarded Second Fulbright Scholarship
Achal Garg is headed to Peru, South America this winter to study water quality in Lake Titicaca, the continent’s largest lake and birthplace of the Incas. Learn more...
November 26, 2019
Public Hearings on MSD's Proposed 2020 Budgets and Revised Sewer Rates
The Hamilton County Commissioners are hosting two public hearings on MSD's proposed 2020 budgets and revised sewer rates. The hearings are scheduled to begin at 1:15 p.m. on December 12, 2019 and 1:00 p.m. on December 17, 2019 at the County Administration Building, 138 East Court Street, Room 603, Cincinnati, Ohio 45202. Visit our Hearings and Notices page... Learn about MSD's proposed budgets...
August 22, 2019
Beyond the Flush
When you flush the toilet, take a shower, or do the dishes, do you ever think about where the water goes or
what happens to it? What is...beyond the flush? Follow our social media campaign on Facebook and Twitter to learn what it takes to keep our treatment plants running and our sewers flowing so that dirty water can become clean again.
June 26, 2019
MSD Now Accepting Applications for Customer Assistance Program Applications are currently being accepted for MSD's Customer Assistance Program (CAP). Learn more... View the press release...
June 19, 2019
MSD Earns "Clean Opinion" from State Auditor on 2018 Financial Audit
MSD's annual financial audit for 2018 has received a “clean” opinion from the State Auditor’s office.View the audit report...
April 15, 2019
ITBs, RFPs and RFQs for Watershed Operations
Click here for a list of upcoming opportunities.
December 2, 2019
Traffic Alert Update: English Woods
Westbound lanes on Westwood Northern Boulevard to remain closed through December 10. Read more...
July 10, 2019
Notice of Construction: East End
Upgrades to the Little Miami Treatment Plant July 2019 - Spring 2021. Read more...
The Metropolitan Sewer District of Greater Cincinnati (MSD) provides wastewater collection and treatment for residents and businesses in the Hamilton County (Ohio) area. Learn more about MSD... View our "What is MSD?" video.
Project Groundwork is our Consent Decree-mandated program to reduce sewer overflows into local streams and rivers. Learn more about our progress and how your ratepayer dollars are being spent.
MSD is committed to being open, transparent, and responsive to our customers. Learn more about your sewer bill and sewer rates, our annual budget, audits and more.
MSD offers careers in fields ranging from Engineering, IT, and Lab to Operations and Maintenance, Administration, and Accounting & Payroll. Learn more about careers at MSD.
Report a Sewer Backup:
(513) 352-4900 24/7 or online
Customer Call Center:
(513) 352-4900 24/7
Project Customer Service:
(513) 557-3594
Development Services:
(513) 244-1330
Media Inquiries:
(513) 557-7095
Email:
MSD.Communications@cincinnati-oh.gov
MSD Mailing Address:
1600 Gest St.
Cincinnati, Ohio 45204
Customer Assistance Program
25% rate discount for eligible customers.
Your Sewer Bill
Info about your sewer bill.
Report a Sewer Backup
Report by phone at (513) 352-4900 or online. Visit our Sewer Backup website.
Report an Odor
Odor Complaint Hotline.
Sewer Billing Review Request
Request to review your account related to water leaks that did not drain to MSD. Visit our MSD Account Review page.
More Customer Care
For more customer care, visit the Customer Care menu at the top of this page.